Autonomous Voice Infrastructure
Answer Every Call. Miss Zero Leads. Hire Nobody.
Stop relying on staff to manage your phone lines. Relay handles inbound enquiries, qualifies callers, and runs outbound campaigns: 24/7, without intervention. Live in 30 days.
These Pain Points Sound Familiar?
Missed Calls Cost You Contracts
Every unanswered call is a lead your competitor picks up. Your team can't cover phones between meetings, after hours, or during busy periods, so opportunities quietly disappear.
Staff Wasted on Repetitive Calls
Your best people spend hours each week answering the same questions about hours, pricing, availability, and process. It is expensive, demoralising, and completely avoidable.
No Visibility on Call Outcomes
When a call ends, the information walks out of the building. There is no structured record of what was said, what was promised, or who needs following up. Growth depends on memory.
Scaling Outbound Means Hiring
Every time you want to run a campaign or chase a lead list, you need a person to make the calls. Salaries, training, management overhead. The cost of growth compounds until it eats your margin.
What if you could automate all of that? An autonomous voice agent that becomes your 24/7 front-of-house team and your outbound sales engine combined. Custom-trained on your business. Always on. Always improving.
What Relay Does
Answers Every Inbound Call
Relay picks up every call, every time. It learns your tone, your products, your policies, and your processes: handling routine enquiries without a human lifting the receiver. 70%+ of calls resolved automatically.
Dials Your Outbound Lists
Need to follow up a prospect list, chase renewals, or qualify a batch of inbound leads? Relay dials, qualifies, and reports outcomes in structured format without a single hour of human call time.
Gets Better Every Month
Every call teaches the system. Every interaction it handles, it improves. Your TTS engineer reviews performance monthly and tunes the logic so Relay becomes sharper over time: never static, never forgotten.
Choose the Right Starting Point
Whether you want to stop missing calls, qualify inbound leads, or run outbound campaigns at scale, there is a Relay tier that fits.
FOUNDATION
£750 setup
£399/month + VAT
70% of routine calls handled automatically. Your team reclaims 4-6 hours per week.
- Inbound calls: 150 / month
- Overage rate: £1.75 / call
- 2 hrs TTS engineer / month
PROFESSIONAL
£750 setup
£799/month + VAT
Inbound handled. Caller data structured. Team freed. Your team reclaims 10-14 hours per week.
- Inbound calls: 400 / month
- Overage rate: £1.40 / call
- 5 hrs TTS engineer / month
Side-by-Side Comparison
| Feature | FOUNDATION | PROFESSIONAL | ENTERPRISE |
|---|---|---|---|
| Setup Cost | £750 | £750 | £750 |
| Monthly Cost | £399 | £799 | £1,595 |
| Annual Cost | £4,788 | £9,588 | £19,140 |
| Year 1 Total Cost | £5,538 | £10,338 | £19,890 |
| 24/7 Inbound Call Handling | |||
| Call Transcripts | |||
| Inbound Call Allowance | 150 / mo | 400 / mo | 600 / mo |
| Outbound Call Allowance | — | — | 400 / mo |
| Outbound Campaign Scripts | - | - | |
| Structured Call Data Output | - | ||
| TTS Engineer Hours / Month | 2 hrs | 5 hrs | 10 hrs |
| Optimisation Cadence | Monthly | 2× monthly | Weekly |
| Performance Dashboard | Monthly report | Weekly | Real-time |
| Priority Support | - | - |
What You Get in 30 Days
We deploy, configure, and test. You benefit from day one.
Week 1: Foundation
You provide your FAQs, call scripts, and business documentation. We configure the core voice infrastructure and telephony routing.
Your time: 4-6 hours
Weeks 2-3: Build & Train
We train the voice agent on your products, tone, and caller journey logic. Test calls run with your team, feedback is gathered and applied.
Your time: 3-5 feedback sessions
Go Live
Relay launches to your live phone lines. Inbound handling is active. Real-time monitoring begins. Outbound campaigns configured (Tier 3).
Your time: 2 hours handoff
Month 2+: Results Visible
Relay handling 70%+ of routine calls. Outbound pipeline running (Tier 3). Monthly engineer review keeping performance sharp.
Your time: 1 hour / month check-in
Frequently Asked Questions
Ready to Solve This?
Pick your tier. We will handle the rest. Live in 30 days.